Privacy Policy

At GintiDesk, we value your trust and are committed to protecting your privacy and safeguarding your personal and business information.

This Privacy Policy explains how GintiDesk Technologies, based at Shop No. 449, Wall Street Business Hub, Opp. Avadh Utopia, Surat, Gujarat - 394550 (“GintiDesk”, “we”, “our”, or “us”), collects, uses, stores, shares, and protects your information when you use our website, software applications, and cloud-based accounting services.

By accessing or using GintiDesk, you agree to the practices described in this Privacy Policy.

1. Who We Are

Company Name: GintiDesk Technologies

Brand Name: GintiDesk

Registered Office: Shop No. 449, Wall Street Business Hub, Opp. Avadh Utopia, Surat, Gujarat - 394550

Website: gintidesk.com

Email: info@gintidesk.com

Phone: +91 93289 97710

2. Information We Collect

To provide our services effectively, we may collect the following categories of information.

A. Account Information

When you create an account, we may collect:

  • Full name
  • Business name
  • Email address
  • Mobile number
  • Business address
  • GSTIN or tax identification numbers
  • Country and state information
  • User login credentials

B. Financial and Business Data

When you use our accounting software, you may create or upload:

  • Customer and supplier information
  • Sales and purchase invoices
  • Accounting vouchers
  • Bank account information
  • Inventory details
  • Tax records
  • GST-related information
  • Financial reports
  • Payment records
  • Business documents and attachments

This information belongs to you, and GintiDesk processes it solely to provide the requested services.

C. Payment Information

When you purchase subscriptions or services, we may collect:

  • Billing address
  • Subscription details
  • Transaction history
  • Payment status
  • Invoice records

For security reasons, GintiDesk does not store complete credit card or debit card details on its servers.

Payments may be processed through trusted third-party payment service providers who maintain their own privacy and security standards.

D. Technical Information

We automatically collect certain technical information including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Time zone
  • Login timestamps
  • Website usage statistics
  • Session information
  • Error logs
  • Device identifiers

This information helps us improve security, performance, and user experience.

E. Marketing and Communication Data

If you subscribe to newsletters or marketing communications, we may collect:

  • Email preferences
  • Communication history
  • Marketing consent status
  • Campaign engagement information

You may opt out of marketing emails at any time.

3. How We Use Your Information

We use your information for legitimate business purposes including:

To Provide Services

  • Create and manage accounts
  • Process subscriptions
  • Deliver accounting features
  • Generate invoices and reports
  • Manage business records
  • Provide customer support

To Improve Our Services

We may analyze usage patterns to:

  • Improve software performance
  • Develop new features
  • Enhance user experience
  • Monitor system stability
  • Optimize business processes

Whenever possible, such analysis is performed on aggregated or anonymized data.

To Communicate With You

We may send:

  • Account notifications
  • Security alerts
  • Service updates
  • Subscription reminders
  • Billing information
  • Product announcements
  • Newsletters and marketing communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link or contacting us.

To Protect Our Platform

We use information to:

  • Detect fraudulent activity
  • Prevent unauthorized access
  • Investigate suspicious activities
  • Monitor abuse
  • Enforce our policies
  • Protect customers and our systems

4. Legal Basis for Processing

Depending on your location, we process information based on one or more of the following legal grounds:

  • Performance of a contract
  • Your consent
  • Compliance with legal obligations
  • Protection of legitimate business interests
  • Protection of vital interests
  • Compliance with tax and accounting regulations

5. Data Storage and Hosting

GintiDesk uses secure cloud infrastructure provided by Hostinger VPS.

Your information may be stored and processed on servers located in India or other jurisdictions where Hostinger VPS operates its data centers.

We implement reasonable administrative, technical, and organizational safeguards to protect your information against:

  • Unauthorized access
  • Loss of data
  • Alteration of information
  • Misuse
  • Disclosure
  • Destruction

However, no internet-based service or electronic storage system can guarantee absolute security.

6. Data Retention

We retain information only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Meet tax and accounting requirements

After account closure, certain information may remain in backups or archives for a limited period as required for operational, security, or legal reasons.

When data is no longer required, we take reasonable measures to delete or anonymize it.

7. Sharing of Information

We do not sell your personal or business data.

We may share information only in the following circumstances:

Service Providers

We may share information with trusted third-party providers who help us operate our services, such as:

  • Cloud hosting providers
  • Payment processors
  • Email delivery services
  • SMS service providers
  • Analytics providers
  • Customer support tools

These providers are required to protect information appropriately.

Legal Requirements

We may disclose information when required to:

  • Comply with legal obligations
  • Respond to court orders
  • Respond to government authorities
  • Prevent fraud or illegal activities
  • Protect our rights and property
  • Protect customers and the public

Business Transfers

If GintiDesk is involved in:

  • Business restructuring
  • Asset transfer
  • Acquisition
  • Merger
  • Sale of business assets

customer information may be transferred as part of the transaction, subject to applicable laws.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Update your account details
  • Request deletion of your information
  • Restrict certain processing activities
  • Object to certain processing
  • Withdraw consent
  • Request a copy of your data
  • Lodge complaints with relevant authorities

We will make reasonable efforts to respond to such requests within applicable legal timeframes.

Certain requests may be limited where we are legally required to retain information.

9. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Maintain user sessions
  • Remember preferences
  • Improve website performance
  • Analyze website traffic
  • Provide security features
  • Personalize user experiences

Cookies may be temporary or persistent.

You may control or disable cookies through your browser settings; however, doing so may affect certain features of our services.

Please refer to our Cookie Policy for more information.

10. Marketing Communications

GintiDesk may send newsletters, updates, promotions, and marketing communications regarding:

  • New features
  • Service improvements
  • Product announcements
  • Special offers
  • Educational content
  • Industry insights

You may opt out at any time by:

  • Clicking the unsubscribe link in emails.
  • Updating communication preferences.
  • Contacting us directly.

Even if you opt out of marketing communications, we may still send important account-related or legal notices.

11. Children’s Privacy

GintiDesk is intended for business users and individuals who are at least 18 years of age.

We do not knowingly collect personal information from children.

If we become aware that information belonging to a minor has been collected inadvertently, we will take reasonable steps to remove it promptly.

12. Third-Party Websites and Integrations

Our website or software may contain links to third-party websites or integrate with external services.

We are not responsible for:

  • Privacy practices of third parties
  • Content on external websites
  • Security practices of third-party providers
  • Information collected independently by third parties

We encourage users to review the privacy policies of any external services they use.

13. Security Measures

We take privacy and security seriously.

Our safeguards may include:

  • Encrypted data transmission
  • Secure HTTPS connections
  • Role-based access controls
  • Password protection mechanisms
  • Firewall protection
  • Continuous monitoring
  • Secure cloud infrastructure
  • Regular software updates
  • Access logging and auditing

Although we strive to protect your information, no system can be completely immune from cyber threats or unauthorized access.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our services
  • Legal and regulatory developments
  • Security enhancements
  • Business requirements
  • Technological advancements

Updated versions will be published on our website with the revised effective date.

Your continued use of GintiDesk after any changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us:

GintiDesk Technologies

Shop No. 449, Wall Street Business Hub, Opp. Avadh Utopia, Surat, Gujarat - 394550

Website: gintidesk.com

Email: info@gintidesk.com

Phone: +91 93289 97710

We are committed to protecting your privacy and handling your information responsibly, transparently, and securely.