Terms of Service

Welcome to GintiDesk. These Terms of Service (“Terms”) govern your access to and use of the GintiDesk website, software, applications, services, and related features provided by GintiDesk Technologies, based at Shop No. 449, Wall Street Business Hub, Opp. Avadh Utopia, Surat, Gujarat - 394550 (“GintiDesk”, “we”, “our”, or “us”).

By creating an account, subscribing to our services, or using GintiDesk in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. About GintiDesk

GintiDesk is a cloud-based accounting and business management software platform designed to help businesses manage accounting, invoicing, financial records, taxation, inventory, reporting, and related business operations through internet-based services.

Our services may evolve over time, and we reserve the right to introduce, modify, suspend, or discontinue features, functionalities, or services at our discretion.

2. Eligibility

You may use GintiDesk only if:

  • You are at least 18 years of age.
  • You are legally capable of entering into binding contracts.
  • You are authorized to act on behalf of your business or organization if registering a business account.
  • Your use of the services complies with all applicable laws and regulations.

You are responsible for ensuring that your use of GintiDesk complies with the laws applicable in your jurisdiction.

3. Account Registration

To access certain services, you may be required to create an account.

You agree that:

  • All information provided during registration is accurate and complete.
  • You will maintain and update your information whenever necessary.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are solely responsible for all activities conducted through your account.

If you suspect unauthorized access to your account, you must notify us immediately.

We reserve the right to suspend or terminate accounts containing false information or engaging in suspicious activities.

4. Subscription Plans and Billing

GintiDesk may offer free trials, monthly subscriptions, yearly subscriptions, and other paid plans.

By purchasing a subscription:

  • You authorize us or our payment partners to charge the subscription fees for the period you choose to pay for.
  • Subscription fees are payable in advance.
  • Taxes, duties, GST, or similar charges may apply depending on your location.
  • Payment gateway or processing charges, where applicable, are borne by the customer. They are added to the amount payable at checkout and shown separately before payment is made.
  • Prices are subject to change with reasonable notice.

Subscriptions do not renew automatically. A further period begins only when you choose to pay for it; nothing is charged to you otherwise.

Because nothing renews automatically, there is nothing to cancel: to stop, simply do not pay for a further period. You may also write to our support team to close your account.

Stopping does not entitle you to a refund for a period already paid for, beyond the terms specified in our Refund Policy.

5. Free Trial

We may provide a free trial period for certain plans.

We reserve the right to:

  • Determine eligibility for free trials.
  • Modify the duration of trial periods.
  • Terminate or withdraw trials at any time.
  • Restrict multiple trial registrations by the same individual or organization.

At the end of the trial period nothing is charged. No payment details are taken for the trial, and a paid subscription begins only when you choose a plan and pay for it.

6. User Responsibilities

You agree to use GintiDesk responsibly and lawfully.

You shall not:

  • Use the service for unlawful or fraudulent activities.
  • Upload malicious software, viruses, ransomware, or harmful code.
  • Attempt to gain unauthorized access to our systems or servers.
  • Reverse engineer, decompile, or copy the software except where permitted by law.
  • Interfere with the performance or security of the platform.
  • Use automated scripts or bots that overload our systems.
  • Upload content that infringes intellectual property rights of others.
  • Use the platform to send spam or unsolicited communications.
  • Misrepresent your identity or impersonate another individual or organization.

You are solely responsible for the information, accounting entries, invoices, documents, and data stored within your account.

7. Customer Data

You retain ownership of the data you upload or create using GintiDesk.

By using our services, you grant GintiDesk a limited right to:

  • Store your data.
  • Process your data.
  • Backup your data.
  • Transmit your data as necessary to provide the services.
  • Analyze anonymized and aggregated data for service improvement.

We do not claim ownership of your business or financial records.

You are responsible for maintaining backup copies of important records where required by law or your internal policies.

8. Data Security

We take reasonable technical and organizational measures to protect customer data.

Our security practices may include:

  • Secure encrypted connections.
  • Role-based access controls.
  • Regular security monitoring.
  • Data backups.
  • Infrastructure security measures.
  • Hosting on secure cloud infrastructure provided by Hostinger VPS.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Service Availability

We strive to maintain high availability of our services.

However, GintiDesk does not guarantee uninterrupted or error-free operation.

Temporary interruptions may occur due to:

  • Scheduled maintenance.
  • System upgrades.
  • Network failures.
  • Third-party service disruptions.
  • Cybersecurity incidents.
  • Circumstances beyond our reasonable control.

We will make reasonable efforts to minimize service disruptions whenever possible.

10. Intellectual Property Rights

All rights, title, and interest in the GintiDesk platform remain the exclusive property of GintiDesk Technologies.

This includes:

  • Software code.
  • User interface designs.
  • Logos and trademarks.
  • Website content.
  • Graphics and visual assets.
  • Documentation.
  • Features and functionality.

You may not:

  • Copy or reproduce our software.
  • Sell or sublicense our services.
  • Create derivative works based on our platform.
  • Remove copyright or proprietary notices.
  • Use our trademarks without prior written permission.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure, or underlying ideas of the software.
  • Rent, lease, resell, host, or make the services available to any third party as a service bureau or on any other shared basis.
  • Access the services by automated means — including scraping, crawling, bots, or scripted requests — or extract data in bulk other than through the export features we provide.
  • Copy or imitate the screen layouts, report formats, column arrangements, or wording of the platform in a competing product.
  • Use the services, or anything obtained from them, to build, train, or improve a competing product or service.
  • Use the software, its screens, reports, documentation, or any other part of the platform to train, fine-tune, test, or otherwise develop any artificial intelligence, machine-learning, or superintelligence system, or any similar automated system by whatever name it is known, whether or not that system competes with us. This does not limit what you do with your own business and financial records, which remain yours.

Any unauthorized use may result in legal action.

11. Third-Party Services

Our services may integrate with or depend on third-party providers including:

  • Payment gateways.
  • Cloud hosting providers.
  • Email delivery providers.
  • SMS gateways.
  • Analytics services.
  • Government or taxation systems.

We are not responsible for:

  • The availability of third-party services.
  • Third-party policies or practices.
  • Data processing performed by third parties outside our control.

Your use of such services may also be subject to their respective terms and privacy policies.

12. Refunds

Every account begins with a free trial, so the software can be evaluated in full before any payment is made.

Subscription fees are payable in advance for a period of twelve months and are not refundable once the subscription has been activated. Nothing renews automatically: a further period is charged only when you choose to pay for it.

Where money has been taken in error - a duplicate payment, an amount debited without the subscription being activated, or an amount charged in excess of the published price together with the applicable GST and the payment gateway or processing charges shown at checkout - it is refunded in full, as set out in our Refund Policy.

13. Suspension and Termination

We may suspend or terminate your account immediately if:

  • You violate these Terms.
  • You engage in fraudulent or illegal activities.
  • Your account threatens the security or stability of our systems.
  • Required payments remain unpaid.
  • We are legally required to do so.

Upon termination:

  • Your right to use the services ceases immediately.
  • Access to your account may be restricted.
  • We may delete data after a reasonable retention period unless legally required to retain it.

14. Disclaimer of Warranties

The services are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, GintiDesk disclaims all warranties, whether express, implied, statutory, or otherwise, including:

  • Merchantability.
  • Fitness for a particular purpose.
  • Non-infringement.
  • Accuracy of results.
  • Continuous availability.

We do not guarantee that:

  • The services will be error-free.
  • The services will meet every business requirement.
  • The services will operate without interruption.
  • Reports or calculations will always be free from user input errors.

15. Limitation of Liability

To the fullest extent permitted by applicable law:

GintiDesk Technologies, its partners, employees, contractors, or affiliates shall not be liable for:

  • Indirect damages.
  • Incidental damages.
  • Special damages.
  • Consequential damages.
  • Loss of profits.
  • Loss of business opportunities.
  • Loss of data.
  • Business interruption.
  • Reputation loss.

Our total liability arising out of or related to the services shall not exceed the amount paid by you to GintiDesk during the twelve (12) months immediately preceding the event giving rise to the claim.

Some jurisdictions may not allow certain limitations, in which case such limitations will apply only to the extent permitted by law.

16. Indemnification

You agree to defend, indemnify, and hold harmless GintiDesk Technologies and its partners from any claims, damages, liabilities, losses, costs, or expenses arising from:

  • Your use of the services.
  • Your violation of these Terms.
  • Your violation of applicable laws.
  • Your infringement of intellectual property rights.
  • Any content or data uploaded by you.

17. National Users

GintiDesk serves customers in India.

If you access our services from outside India:

  • You are responsible for compliance with local laws.
  • You consent to the transfer and processing of your data in accordance with our Privacy Policy.
  • You acknowledge that data may be processed on servers located in multiple jurisdictions.

18. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from or relating to these Terms or the use of GintiDesk shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

Before initiating legal proceedings, both parties agree to attempt good-faith discussions to resolve the dispute amicably.

19. Changes to These Terms

We may update these Terms from time to time to reflect:

  • Changes in our services.
  • Legal or regulatory requirements.
  • Security practices.
  • Business operations.

Updated versions will be published on our website.

Your continued use of the services after the effective date of revised Terms constitutes acceptance of those changes.

20. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

GintiDesk Technologies

Shop No. 449, Wall Street Business Hub, Opp. Avadh Utopia, Surat, Gujarat - 394550

Website: gintidesk.com

Email: info@gintidesk.com

Phone: +91 93289 97710

By using GintiDesk, you acknowledge that you have read, understood, and agreed to these Terms of Service.